The bid-ready website checklist for cleaning companies

These are the twelve things a facility or property manager looks for on your website before inviting you to walk their building. Open your site on your phone and tick a box only when the test next to it is true today.

Part 1: do you clean buildings like theirs?

• The building types you take, each with its own short section
  You've got it if a dental office manager can find "medical and dental" and read what you do there in under a minute.
• Your scope, written area by area
  You've got it if lobby, offices, restrooms, break rooms and floors each have a line a manager could hold against their scope of work.
• Your hours and the towns you cover
  You've got it if someone can tell, without calling, whether you clean after hours or on weekends and whether you go to their part of town.

Part 2: can they trust you with keys?

• Background checks, stated plainly
  You've got it if the page says who is checked and when, and every word of it is true.
• How you handle keys and alarm codes
  You've got it if a manager can read how keys are stored and logged and whether each crew has its own code.
• Insurance and bonding, only what you hold
  You've got it if the page offers a certificate of insurance on request and you could email one within the hour.

Part 3: how do they know it gets done?

• A written checklist and inspections
  You've got it if the page says each building gets its own checklist and how often someone checks the crew's work.
• A named contact and how misses get fixed
  You've got it if a manager can see who to call by name and what you do when something is missed.
• Cover for call-outs
  You've got it if the page says what happens to their building on a night a cleaner doesn't show.

Part 4: can they get a price and pass you up the line?

• Supplies and equipment
  You've got it if a manager can tell what you bring and whether restroom paper and soap come from you or from them.
• A walkthrough request form
  You've got it if "Request a walkthrough" is the main button on every screen and the form asks for building type, rough square feet and cleanings a week.
• A capability statement PDF next to the form
  You've got it if a manager can download one page to forward to their boss, and it still reads well printed in black and white.

Quick test: give your phone to someone who has never seen your site and ask them to find your insurance and request a walkthrough. Anything they have to ask you about belongs on the page.

GroundWork-Web · groundwork-web.com